ROK help centre
Step-by-step guidance for every part of ROK — the admin console, the review and publish workflow, recognition, and the operator app.
Start here
- Set up your agencyInvite people, decide who can do what, and get your first guides published.
- Write and publish contentBuild guides, checklists and quizzes, then take them through review to live.
- Review and approveWork the review queue, request changes, and give sign-off on high-risk procedures.
Get started
Guided paths that take you from nothing to working.
How it works
How the moving parts fit together — read these once and the screens explain themselves.
Concepts
- Agencies, members and what's separate
- How access works
- How ROK keeps agencies' data separate
- How publishing works
- The content model
- How guides organise content
- Versions, history and comparisons
- How the ROK Library works
- How two-person sign-off works
- How publish checks work
- How scheduled publishing works
- How re-validation works
- How offline reading works
- How the offline write-back queue works
- How downloaded guides and storage work
- How media and files are stored
- How field reports work
- How SOP acknowledgments work
- How push notifications reach operators
- How recognition works
- How badge groups (tracks) work
- How levels gate on badges
- How shared badges and verifiable credentials work
- The ROK catalog and your agency's copies
- How branding works
- How plans and limits work
How to
One task, one page, numbered steps.
Reference
Every screen, every field, every column.